Quality as a Journey: Keep Going & Other Lessons Learned

14 Mar 2017 | Quality Control Quality as a Journey: Keep Going & Other Lessons Learned Contact Us Some of our inquiries at Pro QC come from organizations reaching out for reactive assistance that addresses current, significant quality issues. Once the immediate issue is addressed, ongoing quality efforts lose their luster until the next debacle. It can be a viscous cycle in which clients are faced with difficult decisions regarding accountability to stakeholders. Reactive solutions are also often more costly. But, quality is a journey. It’s a journey. Here are a few lessons learned as an organization offering over three decades of experience in the industry: A successful journey starts and ends with the right leadership. The organization’s leadership must support quality and ongoing efforts for improvements. And, that support must be communicated from the top, down in order for everyone to understand the importance of quality as a factor in decision making. Identify and regularly review targeted (applicable) data that provides corporate-wide incentives supporting quality performance. Think about how current incentives and KPIs used to evaluate performance affect overall quality. Celebrate achievements and identify opportunities from failures. Organizations as a whole must reward accomplishments and successful goal completion. In addition, the corporate culture should accept results that don’t meet expectations so that those examples are not repeated and are rather learned from. Stay focused on the long-term. It’s easy to get wrapped up in short-term solutions, but consider long-term solutions that will likely reduce overall time and resources required. Keep going! A journey doesn’t stop, nor should it. The essence of quality is continuous improvement, so think PDCA (Plan-Do-Check-Act) to ensure you stay focused on the process and those short and long-term improvements. What are the lessons learned in your personal quality journey? Tags: continuous improvementquality You May Also Like What Happens After a Failed Pre-Shipment Inspection? Pro QC Holds Special Seminar on Welding Inspection Standards in China to Strengthen Technical Expertise Pre-Shipment Inspection for Textile Workwear in Honduras Click Below to Improve Product Quality with Pro QC Contact us Get a Quote or Book a Service We will be happy to give you more information about our quality solutions. Please fill in this form to contact us. We will respond as soon as possible. If you would like to submit your CV, please click here. Contact Us by Email Contact Us by Phone North America +1 206 397 1145 Mexico +52 55 9990 7885 Colombia +57 601 9190355 United Kingdom +44 330 094 5589 France +33 9 7303 6784 Germany +49 15630 810151 Australia +61 2 8252 7691 India & South Asia +91 227 189 7407 Asia & Asia Pacific +886 2 2832 2990 We use cookies to improve your experience. By continuing to browse, you agree to their use. Customize settings Accept all Decline all Privacy policy Cookie policy × Cookie settings Please select the categories of cookies you would like to allow. Essential cookies are always enabled.