Avoiding Product Recalls

02 Aug 2016 | Quality Control Avoiding Product Recalls Contact Us Over the years, we’ve had our share of inquiries related to organizations seeking to resolve a recall situation. While many of these calls are reactive, a proactive approach is recommended to avoid the cost and overall impact on stakeholders. How can you avoid product recalls? Know Product Safety Requirements Avoiding recalls generally starts with product design and specification development. Due diligence is required to determine if any applicable testing is required depending on the market in which it will be sold. Contacting a testing lab for a general inquiry is worth the time and effort. Researching ANSI and ASTM standards is also advised. A third party’s expertise can also be leveraged here and specifications development/testing can be outsourced. Know Your Suppliers Supplier selection is a critical component in the quality process. Verifying suppliers and performing an on-site evaluation adds an additional level of assurance. Considerations include: Management Is there a quality manual, and how are people trained? Engineering Are there control systems and a formal system of using updated drawings/specs? Quality Control Is there a quality department, and how much ultimate repsonsiblity do they have? Incoming QC Are raw materials inspected, and is inspection equipment calibrated? Packaging Are they packaged to prevent damaged and properly labeled? Non-Conforming Materials Is there a specific area for non-conforming materials and applicable training for handling/reporting? Corrective Action Is corrective action properly communicated, documented and follow-up on? Manufacturing Is there documentation, a maintenance program, etc.? View an example Initial Supplier Evaluation report here to get a better idea of the basics when considering a potential partner. Don’t Skip Inspections Even the most highly rated suppliers have been known to release a shipment or two with quality issues that somehow went unseen. Some of these quality concerns can end up being safety issues that can easily result in recalls or other rework/warranty situations. For an added level of assurance, incorporate pre-shipment inspections. These happen when the shipment is 100% produced and 80% packaged. So, you’re able to confirm visual/workmanship issues, functionality and packaging integrity issues. View example QC inspection reports here to get a better idea of what’s included in the final evaluation of the product. For additional information regarding avoiding recalls and ensuring quality, contact us. Recent recalls are listed on the CPSC site here. “The CPSC fulfills its mission by banning dangerous consumer products, establishing safety requirements for other consumer products, issuing recalls of products already on the market, and researching potential hazards associated with consumer products.“ “The GlobalRecalls portal brings together information on product recalls being issued around the world, on a regular basis, together in one place – on an OECD platform.” Tags: auditdefectsinspectinspectionmanufacturingoutsourcingqcrecallsourcingsupplier You May Also Like What Happens After a Failed Pre-Shipment Inspection? Pro QC Holds Special Seminar on Welding Inspection Standards in China to Strengthen Technical Expertise Pre-Shipment Inspection for Textile Workwear in Honduras Click Below to Improve Product Quality with Pro QC Contact us Get a Quote or Book a Service We will be happy to give you more information about our quality solutions. Please fill in this form to contact us. We will respond as soon as possible. If you would like to submit your CV, please click here. Contact Us by Email Contact Us by Phone North America +1 206 397 1145 Mexico +52 55 9990 7885 Colombia +57 601 9190355 United Kingdom +44 330 094 5589 France +33 9 7303 6784 Germany +49 15630 810151 Australia +61 2 8252 7691 India & South Asia +91 227 189 7407 Asia & Asia Pacific +886 2 2832 2990 We use cookies to improve your experience. By continuing to browse, you agree to their use. Customize settings Accept all Decline all Privacy policy Cookie policy × Cookie settings Please select the categories of cookies you would like to allow. Essential cookies are always enabled.